Terms of Service
Last updated: April 15, 2026
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
General Conditions
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon without consulting more current sources.
Products and Services
Certain products or services may be available exclusively online and may have limited quantities. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
Orders, Billing, and Account Information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Pricing and Service Modifications
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice.
Third-Party Tools and Links
We may provide access to third-party tools and links to third-party websites that are not monitored or controlled by us. Your use of such tools and sites is at your own risk.
User Comments, Feedback, and Submissions
If you submit comments, feedback, or other content, we may edit, copy, publish, distribute, or otherwise use those submissions in any medium without restriction.
Prohibited Uses
In addition to other prohibitions, you are prohibited from using the site or its content:
- for any unlawful purpose
- to solicit others to perform or participate in any unlawful acts
- to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- to infringe upon or violate our intellectual property rights or the intellectual property rights of others
- to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- to submit false or misleading information
- to upload or transmit viruses or any other type of malicious code
- to collect or track the personal information of others
- to spam, phish, or scrape the site
Intellectual Property
All content on this website is the property of MBTEK or its licensors and is protected by applicable intellectual property laws.
Disclaimer of Warranties and Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. In no case shall MBTEK, our officers, employees, or affiliates be liable for any injury, loss, claim, or damages arising from your use of the Service.
Indemnification, Severability, and Termination
You agree to indemnify, defend, and hold harmless MBTEK from any claim arising from your breach of these Terms. If any provision is found unlawful or unenforceable, that provision remains enforceable to the fullest extent permitted by law, and the remaining provisions remain in full force. These Terms are effective unless and until terminated by either you or us.
Installation, Labor, and Third-Party Services
Unless expressly stated in a written quote, invoice, or agreement issued by MBTEK, product prices do not include installation, labor, permits, electrical work, plumbing work, hydronic setup, commissioning, system design, maintenance, removal of existing equipment, or any other related service costs.
Customers are responsible for selecting, hiring, coordinating, and paying any installer, contractor, technician, electrician, plumber, or other service provider required for the installation or use of products purchased from MBTEK.
Any installers, contractors, technicians, or service providers listed, referred, suggested, or made available through our website or customer support channels are independent third parties and are not employees, agents, representatives, subcontractors, or partners of MBTEK unless expressly stated in writing.
MBTEK is not responsible for the pricing, availability, scheduling, workmanship, acts, omissions, representations, warranties, or services provided by any independent installer, contractor, technician, or third-party service provider.
SMS and Text Messaging Terms
By providing your phone number and checking the SMS consent box on any of our forms, you agree to receive recurring automated marketing and informational text messages from MBTEK Inc. at the phone number you provided. These messages may include promotional offers, product recommendations, order updates, delivery notifications, and other service-related communications related to MBTEK. Your consent to receive SMS messages is not a condition of any purchase. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You must be 18 years of age or older to opt in to SMS messaging from MBTEK.
You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us through our Contact Us page or by phone at 1-888-301-0737.
MBTEK is not liable for delayed or undelivered messages. Mobile carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with or sold to third parties except as necessary to provide messaging services or as required by law.
For our full data practices, including how we handle SMS data, see our Privacy Policy.
Entire Agreement and Governing Law
These Terms of Service and any policies posted by us constitute the entire agreement between you and MBTEK. These Terms of Service are governed by the laws of Alberta and Canada. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.
