FAQ inside products

For product in stock, we usually ship the next business day. In some rare case, it can go up to a week. For preorder item, the date of availability is displayed directly on the product page.

No. "Free shipping" is usually more a marketing strategy than a real deal in the E-commerce world. We have no hangling fees and we offer interesting shipping options to keep the cost as low possible.

Our heavy units (boilers and HVAC systems) are sent by truck carriers. We provide departure time and approx. arrival day. For smaller accessories (pump, valves, replacement parts, etc.), you will be provided with a tracking number.

No. The price you pay at checkout will be the final and only price you'll have to pay.