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Haven’t had a chance to install this boiler but unpacked it and very pleased with the manufacturing quality of the system. When I get it installed I’ll send another review
Product arrived well packed, and undamaged.
Customer service was great! Very helpful over the phone. looking forward to doing more business in the future.
Purchased this boiler specifically to heat a buffer tank in my shop which in turn heats hydronics in the concrete floors. Item took quite a while to ship about a month or so, ended up waiting the longest on the thermostatic mixing valve. These units are coming from Poland so I imagine a boat floats it over. The pellet hopper was not as pictured on the website and it has to be fully assembled. The sheet metal parts are accurate and of high quality that the hopper is made out of. The boiler was also well built and of high quality. The instructions were mediocre and translated from another language, there was a fair amount of head scratching, assumptions, and google translate. But it is manageable to work with. I purchased this unit as 220V and I assumed 60Hz, I was wrong. It is 220V but at 50Hz, which is okay as the boiler came with a 220V 50Hz power supply which has to be mounted separately and will need its own electric box. The part at MBtek that irritated me was I called their company in the U.S. Pennsylvania but my credit card was ran in Canada. My credit card company charged an extra 3% due to this foreign transaction fee basically $200 extra. I called Allen (Australian feller) at MBtek and he began with telling me they would credit me this amount, then I never heard back. I called again and he asked that I send my credit card statement to prove I was charged this fee and gave me a number to text a pic to, I did this also but never heard back, never got a credit. Poor customer service if you ask me, so consider yourself warned. I believe it is important to indicate to customers that your card will be ran in another country. Okay back to the boiler. To give you an idea of the costs here is what parts were for me based on me doing all the install for free, no labor. Boiler ($6000), Selkirk Chimney system ($2200), Piping ($1600), Elec ($800), Having a warm shop (priceless). So basically I have $10600 into this install took me about 2 weeks. My guess is you can double that number if you hire a contractor to install. At the end of the day I'm still pleased with the purchase and hope I get many years of service.
Valve was easy to plumb in once I understood how it worked. Did not come with any kind of instructions, MBtek website has a diagram of how this worked. Basically, AB port goes to the boiler intake (mixed water), and the water exit (heated water) gets piped to B port this forms a loop until the mixing valve begins to open A port (cold water). This prevents the boiler from running to cold which can cause an acidic condensate from the pellets burning, which over time will eat your boiler from the inside out. Be sure to install this to protect your investment.
Installed this pump with DUO Pellet boiler, it has different curves you can select for how you want it to operate. It was easy to wire into the controller. Runs on 220V 50Hz which is the same as what powers the boiler controller. I've only been running the pump for about a week now, so can't comment on longevity.
Received units in good condition, but no instructions where included, hooked them up to a 24v supply but it didn't move as actuator should, called tech support and after a few minutes it was found that they are thermostatically actuated
Just got it after 5 week of waiting.
Boiler has 1 1/2 " connection, pump is 1 1/4".
Staying in a place that has one and it’s so complicated that I can’t get the heat to work. Owners must have temp on a schedule and we can’t get it to heat to where we’re comfortable. Looked online and the manual doesn’t say anything about how to use the dang thing. I would never get this for my home.
Haven't hooked unit up yet , build quality is good ,unit seem good for intended purpose of serving as a tie in point for t stats , and as reference of what zones are calling
Unit has a good build quality, haven't installed it yet but looks like it should go easy
the google home integration can only show the temprture not change it, what is the point?
We had an issue with our old wood boiler G3 from Pollar Furnaces. I made the phone call. Talked with Allan. All I can say is wow. They are professionals. I had a couple questions talked with their knowledgeable service team. Received the boiler and hopper spent a day getting it in place. Spent a day hooking it up. The unit works flawlessly. I would recommend this boiler to everyone. My wife and I are very very happy with the unit. Easy to maintain. If you had a gasification wood boiler you know how much maintenance it took to keep that going. This unit once a week to do a quick clean out. 20 minutes. Not like the other ones 8 hours. It’s great not having to go out and refill every 8-10 hours. The unit keeps our 10,000 sq ft home with two forced airs units and in floor heat throughout the house. This unit has no problem keeping up. Once we build a shop we will attach to the boiler as well. It won’t have any issues keeping up to everything. Take it from me I’m a journeyman plumber, this unit is epic……. Well worth the money. I smile every morning and every evening not having to go out and reload the boiler.
Great product so far but slow shipping.
I am extremely happy with this all in one solution to a plumbing and integration issue that would arise without having it. The components are well placed and of good quality. The station looks good and really cleans up the plumbing installation. We are not using the 4kw heater for our backup, but it is nice to know it is there for future use if our backup boiler needs service.
I bought two of the Apollo Fan Coil Thermostats to replace the Carrier units installed by the contractor in our apartment building. The Apollo's were installed easily, had the same wiring, easy to swap, and they came up working in full color (old ones had no backlight at all)- - I had a few questions since the manual was quite limited, however, tech help was readily available by phone, so all was resolved. Good service, fair price, good product
Love the boiler so far… just wish the hopper was the black one the picture shows. And better instructions!
Makes it easier to read. Display. Has good program of all functions. Should work a good.
Well made buffering tank. Looks well. Should work good. Makes it a package deal with system
Well made fan head. PEX connectors included with remote control. Wiring also included. Can't wait to use them!
Easy diagram to understand how to hook it up. Customer support was great. just ordered some 1.5 ton fan heads to cool house in the summer.
